Shipping policy

Order processing

We fulfil your order within 48 hours at the latest, but usually within 24 hours. As soon as your order has shipped, you will receive a confirmation email with a tracking link.

Delivery times

Delivery times start once your order has shipped. They are estimates and may occasionally be longer due to carrier delays, holidays or customs.

Shipping costs

Shipping costs for your country are shown at checkout. Use the country switch on the website to see prices in your local currency.

Customs and import duties

Orders shipped outside the European Union, including the United Kingdom and the United States, may be subject to import duties and taxes. These are charged by the destination country and are the responsibility of the customer.

Packaging

Our lamps are shipped in a sturdy cardboard box. The package does not fit through the letterbox, so someone needs to be available to receive it.

Questions

Questions about your delivery? Email us at info@rbltnk.com and include your order number.